Erawan Animal Hospital Inpatient Facility Regulations for Boarding Sick Animals

All sick pets must be treated for fleas and ticks. If the owner has not done so beforehand, the hospital will administer flea and tick medication before admitting the animal into the inpatient facility. The owner will be responsible for the cost of the flea and tick treatment. In cases where bathing, brushing, or cleaning is necessary, there will be a separate grooming service charge based on the animal's weight. Erawan Animal Hospital provides 24-hour care under the supervision of veterinarians and pet nurses.

Contacting the Owner of Inpatient Animals at Erawan Pet Hospital

The hospital will contact the owner four times a day via Line Official and phone calls. The details of the contact are as follows:

1st Contact:
From the Inpatient Department (morning shift), the nurse will report the condition of the animal by sending a short video or photo. This will include updates on the animal's eating and elimination habits.
2nd Contact:
From the Inpatient Department (after 1:00 PM), the veterinarian will report the animal's condition once a day. If the owner has any questions regarding the animal's symptoms, they can ask the veterinarian directly during this call.
3rd Contact:
From the Inpatient Department (evening shift), the nurse will again report the animal's condition by sending a short video or photo, including updates on the animal's eating and elimination habits.
4th Contact:
From the Medical Records Department, before 8:00 PM, the daily medical fees will be reported. Afterward, the owner can make the payment and send the receipt via Line. A receipt for the deposit will be issued each time. If payment is made after 8:00 PM, the receipt will be issued the following morning. (Payments must be settled within 3 days after the amount is notified.) Payment methods include cash, bank transfer, or credit card.

The hospital will contact the owner before 8:00 PM. After this time, there will be no further contact as veterinarians and nurses will be focused on the care of the animals. However, in the case of an emergency, the hospital will contact the owner immediately. Therefore, it is recommended that the contact number provided is one that can be reached 24/7.

Visiting Hours

• Afternoon: 1:00 PM - 4:00 PM
• Evening: 6:00 PM - 7:00 PM (choose only one time slot)
  (Visitation is limited to 15 minutes to allow the sick animal to rest properly.) 
  Please contact the Medical Records Department before visiting.

• 11:00 AM and 5:00 PM (The veterinarian will specify the time and make the appointment.)
• If you have any questions or need further information, please contact us during business hours from 8:00 AM to 8:00 PM.
• Lopburi Center: 091-778-8465.   Singburi Center: 095-721-2645     Tiwanon Center: 082-653-6289